Art Deluxe Hotel by Art Hotels Group3

A small modern hotel, Art Deluxe, tucked away on a quiet side street in Мирабадского района Ташкента, makes a pleasant first impression thanks to its cleanliness, fresh renovations, and the exceptional hospitality of most staff. Guests unanimously call the hotel’s abundant and varied breakfasts its greatest pride, surpassing the standards of many local three-star hotels. However, the overall experience is marred by serious structural flaws: extremely poor soundproofing in ground-floor rooms adjacent to the lobby area, and stuffy basement rooms without windows. Additionally, some guests have encountered indifference from individual reception staff, which spoils the feel of otherwise quality service.

Key Observations

Restaurant-quality breakfasts: The buffet draws the highest number of rave reviews. Guests note not just cold cuts, but also hot dishes (roast chicken, mushrooms, sausages), homemade pastries, fresh fruit, dried fruit, and oriental sweets.

The “noisy neighbor” problem: Rooms located on the ground floor near the reception desk (rooms 8–10) suffer from poor soundproofing. Lobby chatter and laughter are clearly audible in the rooms even at night, forcing guests to sleep in earplugs.

Basement pitfalls: Rooms on the lower ground (basement) level, such as room No. 110, provoke strong dissatisfaction. Guests complain about the lack of real windows, dampness, sewer smells, and constant noise from the adjacent breakfast room.

Bed construction: Double beds in standard rooms are often two single beds pushed together, with mattresses that don’t reach the frame edges, causing them to slide apart and create an uncomfortable gap in the middle.

Main Pros

• Fresh modern décor, spotless rooms, and quality bed linen.
• Varied and hearty buffet breakfast with a wide selection.
• Convenient location in a quiet spot yet within walking distance of key amenities.
• Helpfulness of most reception staff, willing to assist in emergencies (e.g., calling a doctor or printing documents).
• Close to Ташкент airport and railway station (about 10 minutes by taxi).

Main Cons

• No windows and dampness in basement-level rooms (lower-ground floor).
• Extremely poor soundproofing in ground-floor rooms adjoining the reception desk and waiting area.
• Awkward split mattresses on double beds that constantly slide apart.
• Weak Wi‑Fi signal in distant rooms (reliable internet mainly in the lobby and conference area).
• Complaints about mattress firmness (some guests found them excessively hard).
• Occasional unfriendliness from evening or night-shift staff (reviews mention a surly receptionist wearing glasses).
• Extra charges for a lost key card (around $10), which many guests considered unreasonable.

Overall Grade: B

Hotel Overview

Basic Information:

• Name — Art Deluxe Hotel by Art Hotels Group
• Address — г. Ташкент, Мирабадский район, улица Кичик Миробод (Малая Мирабадская), 2-й проезд, д. 5
• Contact — +998 (90) 9716208
• Number of rooms — 40 rooms
• Positioning and category — modern mid-range city hotel (approx. 3 stars) for business travelers and transit tourists

Description: The hotel is decorated in a contemporary understated style with gallery touches — corridors are hung with paintings by local artists, which guests may purchase if they wish. Facilities include a restaurant where breakfast is served, a well-kept green courtyard with a terrace for relaxing, an ATM, and a conference area on the lower-ground level. The rate includes daily housekeeping and a buffet breakfast.

Target Audience: The hotel works well for solo travelers, business tourists, and couples visiting Ташкент for a few days who value cleanliness, good service, and quality food. Not recommended for those sensitive to noise or traveling with heavy luggage (there is no elevator to the upper floors).

Location & Transport

Location: The hotel is situated in the prestigious Мирабадский district, on a quiet dead-end away from busy roads. The Russian Embassy, Успенский Cathedral, and Мирабадский Market are in the immediate vicinity.

Key Points of Interest: The “Ташкент-Пассажирский” (North) railway station and the international airport are about a 10‑minute drive away. The popular national-cuisine restaurant “Besh Qozon” (Plov Centre) and the “Korzinka” supermarket are within walking distance.

Transport: The “Ойбек” and “Ташкент” metro stations are a fair walk away (about 20–25 minutes), so the best way to get around is by taxi (the “Yandex Go” service). Fares to the city centre or station are minimal.

Walkability: The surrounding streets are quiet and safe for strolling, but the hotel itself is tucked deep within a residential quarter, and because of narrow access roads, taxi drivers sometimes have difficulty finding the exact pick-up and drop-off spot.

Grade: B+

Rooms & Cleanliness

Rooms boast fresh décor, pleasant lighting, and a no-frills setup. Everything you need is there: air-conditioning, TV, tea-making kit, safe, bathrobes, and slippers. Standard rooms, however, are compact (about 12–14 m² including the bathroom, rather than the advertised 20 m²). Bathrooms are modern and the hot-water pressure is steady. On the downside, guests note hard mattresses, a lack of sufficient hooks for clothes in the bathroom, and extremely poor soundproofing in rooms near the entrance.

Grade: B-

Service

Most reviews praise the staff for warmth and professionalism. Receptionists speak fluent Russian and English, and help with booking taxis, exchanging currency or printing tickets. One known case saw staff promptly call for medical assistance for a guest with a leg injury (they helped contact the hospital and arranged an escort). Nevertheless, there are also negative reviews about the night shift (in particular, the sluggishness and arrogance of some receptionists), as well as complaints about poor transfer coordination.

Grade: B

Dining

Food is the hotel’s strongest suit. The buffet breakfast wins universal acclaim for its wide range: fresh vegetables, cheeses, cold cuts, omelettes, cereals, fruit, nuts, and oriental sweets. On request, the chefs can prepare individual dishes. There is also an on-site restaurant where dinner can be ordered to the room from a menu.

Grade: A

Facilities & Amenities

The facilities include a small leafy garden with a terrace, a restaurant, a basement meeting room with good internet, an ATM, and parking. There is no spa centre or gym. Laundry and ironing services are available. The main infrastructure drawback is the absence of a lift, which makes it difficult to carry heavy luggage to the third floor, along with patchy Wi‑Fi in the guest rooms.

Grade: B-

Important Notes

• When booking a standard or twin room, there is a risk of being allocated room No. 110 on the basement level with no windows. It is strongly advisable to confirm the room category with the management in advance.
• The hotel has no lift, so elderly guests and those with reduced mobility should request a ground-floor room.
• A penalty of $10 is charged for a lost plastic key card, which is significantly higher than the average.

Practical Tips for Guests

• Avoid rooms on the basement level and ground-floor rooms near reception. The best choice for a quiet night’s sleep are second- or third-floor rooms facing the inner courtyard.
• Since Wi‑Fi in the rooms is unreliable, for remote work it’s better to go to the basement meeting room, where the internet works without interruptions.
• When ordering a taxi via the “Yandex Go” app, check the pick-up point manually, as sat-navs often confuse the narrow approaches to the hotel.
• If you need to leave early (before 7:00 a.m.), don’t count on getting a packed lunch in lieu of breakfast, as reception staff occasionally forget to prepare it on time.

Final Verdict

Art Deluxe Hotel is a decent, clean modern hotel in Ташкент with superb breakfasts and a handy location, perfect for travellers who don’t mind compact rooms.

Overall Grade: B

Breakdown: Location: B+ | Rooms: B- | Service: B | Dining: A | Facilities: B- | Value for Money: B

Best for: transit passengers, tourists unfussy about room size, lovers of hearty and tasty breakfasts.

Not for: light sleepers (if assigned a lower-floor room), guests with reduced mobility, and those expecting spacious suites at a moderate price.